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The Vital Role of Organisational Values: A Blueprint for SME Success

The importance of organisational values in business success

Business values are fundamental to shaping a company’s culture, guiding decision-making, and distinguishing it from competitors. However, to be effective, values must be more than words; they require genuine commitment from leadership and integration into all aspects of the business.

This blog explores the importance of values in organisations, the challenges of maintaining alignment between espoused and real values and the crucial role HR professionals play in reinforcing these values through collaborative efforts, consistent communication, and integration into performance metrics. Ultimately, it highlights that when organisational values are genuinely lived and aligned with strategy, they can significantly enhance employee engagement, motivation, and overall organisational success.

 

Building the Foundation: Why Organisational Values Matter for SMEs

For SMEs in Northern Ireland, organisational values are more than just words on a wall—they are the foundation upon which your company culture and long-term success are built. These values serve as a moral compass, guiding your decisions and shaping your workforce’s daily behaviours. They also provide a framework that differentiates your business from competitors. As highlighted by the Society for Human Resource Management (SHRM, 2018), strong values drive the right behaviours, helping to achieve your company’s goals while reflecting its unique character. In an SME context, where tight-knit teams and local reputations matter, these values are essential for aligning your people and business.

Values have fascinated thinkers for centuries, and they remain critical to modern business. Alvin Toffler (1970) pointed out that values, though central to motivation, can be elusive and complex. Understanding how they govern behaviour is crucial, especially for small businesses that rely on close teamwork and trust. Milton Rokeach (1969) defined values as core beliefs that shape how we behave, and Schwartz (1992) went further by identifying ten fundamental personal values that motivate individuals. This is why it’s so important for SMEs to not only define their values clearly but to make sure they resonate with employees at all levels. These values should reflect the ethos of your business and provide direction in every decision you make, whether you’re leading five people or fifty.

However, establishing strong organisational values isn’t just about writing them down—it’s about making them come alive in your everyday operations. Patrick Lencioni (2002) emphasised that values help clarify a company’s identity and act as a rallying point for employees. But for SMEs, where every team member is crucial, it’s even more important to embed these values deeply in the culture. Without genuine buy-in, they risk being just another corporate buzzword. Leaders must lead by example, actively demonstrating these values in how they run the business. As we’ve seen with high-profile failures like Enron, where “Integrity” was a core value, a disconnect between stated values and actual behaviour can have devastating effects, even for smaller enterprises.

 

The Risk of Disconnect: When Espoused and Real Values Diverge

For SMEs in Northern Ireland, the challenge is often ensuring that espoused values—the ones officially declared—match the real values that are observed on a daily basis. Bourne and Jenkins (2013) distinguish between these espoused values and real values. If your stated values feel like top-down mandates, they won’t have the desired impact. Instead, they need to inspire and influence real actions that align with your business strategy. This is especially true in small and medium-sized companies, where there is often less bureaucracy and more opportunity to shape the business culture directly.

 

Leadership’s Role in Embedding Values at Every Level

As an SME leader, you play a critical role in embedding these values into every aspect of your company. One effective way to do this is through collaboration with your team. Regular feedback from employees, gathered through informal conversations or structured focus groups, can provide key insights into whether your values resonate with them. In fact, many SMEs have found that synthesising feedback with senior leadership ensures that their values align with both day-to-day operations and long-term strategy. This collaborative approach helps create a sense of ownership, ensuring that your values aren’t just something you dictate, but something that everyone in the company can believe in.

The next step is reinforcing these values consistently. As an SME leader, you should lead the charge. Regular communication—through team meetings, workshops, or company-wide updates—should highlight how these values tie into your business’s goals. Training programs, competency frameworks, and even new hire orientations should all reflect your core values. For example, when making hiring decisions, ensuring candidates are aligned with your values will set the tone for future team dynamics. SMEs can also link values to performance management processes, such as using them as criteria in annual reviews or bonuses, to keep values at the forefront of everyone’s mind.

In conclusion, while defining and reinforcing organisational values may seem like a big task for smaller enterprises, it’s a critical part of growing a sustainable and successful business. Strong values that are consistently communicated and embedded into your operations can set you apart, drive better employee engagement, and help you achieve your business goals. For Northern Ireland’s SMEs, where relationships, community, and reputation matter, making values a living part of your company’s culture can be a powerful differentiator.


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How Talented Leaders Drive Business Success

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In today’s competitive business landscape, having a talented leader can make the difference between success and stagnation. This blog explores how strong leadership drives a company’s growth, shapes its culture, and fosters innovation. We will cover how influential leaders inspire teams, manage challenges, and steer organisations toward long-term success.

 

Visionary Leadership: Setting the Course for Success

In the age of knowledge, ideas are the foundation of success in almost every field. According to Harvard Business Review, you can have the most incredible idea in the world, but your influence and impact will be significantly diminished if you can’t persuade anyone else to follow your vision.

A talented leader can create and effectively communicate a strong business vision for the company. This vision serves as a roadmap, helping everyone understand where the company is headed and how they will get there.

Leaders who effectively communicate their vision give employees a sense of direction and purpose and can motivate them to work toward shared goals, enabling business success.

 

Enhancing Employee Motivation and Engagement

One of the most significant impacts a talented leader can have is improving employee motivation and engagement. Business leaders who inspire their teams create an environment where employees feel valued, supported, and empowered. When employees are motivated, they work harder, develop creative ideas, and are more likely to stay with the company, which is vital for long-term success.

A Gallup Report on Employee Engagement study found that organisations with engaged employees are 202% more productive than those without. This shows just how critical it is for leaders to focus on keeping their teams engaged and motivated. Concentrating on employee engagement can help companies withstand and even thrive in tough economic times.

Talented leaders achieve this by recognising their employees’ efforts, providing opportunities for career growth, and building an inclusive and supportive business culture.

 

Strategic Decision-Making and Problem-Solving

Great leaders also excel in making smart decisions and solving problems. In the fast-paced business world, companies often face challenges like market changes, operational issues, or financial difficulties. Talented business leaders can analyse these situations, weigh the risks, and make decisions that benefit the company, not just their careers.

A McKinsey Report highlights that companies with strong decision-makers tend to perform better during times of crisis and uncertainty. These leaders stay calm, think strategically, move faster and guide their businesses through difficult times, always keeping the company’s vision and values in mind.

 

Building a Strong Company Culture

Business culture refers to the values, beliefs, and behaviours that define how employees work together and how the company operates. A leader’s role in shaping this is crucial. A strong, positive culture can make the workplace more enjoyable, increase collaboration, and attract top talent. Leaders are responsible for creating this culture because they must lead by example and promote values like transparency, respect, and teamwork.

A Deloitte Culture Report found that companies with a strong culture are more likely to succeed long-term. Talented business leaders invest time and effort into building a culture where employees feel proud to work. They do this by leading with integrity, offering support, and creating a work environment where people trust each other and feel valued.

 

Driving Innovation and Business Growth

A PwC Innovation Report found that 74% of CEOs regard innovation as equally important to the success of their company as operational effectiveness, if not more. Leaders who actively promote innovation help their businesses stay competitive and adapt to changing market conditions.

Companies that fail to innovate often get left behind. Innovation is critical to business success, and talented leaders play a key role in encouraging it. Leaders must create a culture where employees feel comfortable sharing new ideas, trying new approaches, and taking calculated risks. They allow their teams to experiment, often leading to breakthroughs that drive business growth.

In conclusion, the impact of a talented leader on business success cannot be overstated. From creating a strong business vision to fostering a positive business culture and driving innovation, great business leaders play a crucial role in every aspect of a company’s growth. By motivating employees, making smart decisions, and encouraging new ideas, talented leaders ensure that businesses can not only survive but thrive.

Investing in leadership development is essential for any company that wants to unlock its full potential. Strong leaders inspire their teams, create environments where innovation can flourish, and steer their companies toward long-term success. Understanding the profound influence leadership has on a business makes it clear that nurturing and developing leaders is key to achieving sustainable growth.


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Unlocking Business Transformation: The Power of Fractional HR Directors

Corvus People June Blog Image 1: Unlocking Business Transformation: The Power of Fractional HR Directors: Compliance and Risk Management

How Fractional HR Directors Could Transform Your Business. 

 

Forward-thinking companies understand the value of having HR at the top table, acknowledging the pivotal benefits they bring. However, some may struggle to justify a permanent appointment to exploit these advantages. 

 

Benefits of having HR in the board room  

Strategic Alignment – aligning HR strategies with overall business objectives ensures that practices like recruitment, training, and performance management support the company’s strategic goals. 

 

Talent Management – advising on attracting, developing, and retaining top talent helps them identify skill gaps, design training frameworks, and implement strategies for team growth. 

 

Employee Engagement and Productivity – cultivating a positive work culture and enhancing employee engagement helps boost morale, productivity, and overall job satisfaction. 

 

Risk Management and Compliance – with expertise in employment laws and regulations, HR professionals ensure compliance and minimise legal risks. 

 

Change Management – Efficient introduction of organisational change, whether due to restructuring or operational advancements, is facilitated by HR expertise. 

 

Employee Well-being and Diversity & Inclusion – advocacy for employee well-being initiatives and promotion of D&I fosters a more inclusive and attractive workplace.  

While these benefits are significant, what can businesses without an HR Director or Head of HR do to harness these advantages? 

 Increasingly, companies are turning to fractional HR Directors to leverage strategic HR leadership without the commitment to a full-time resource. 

 

Benefits of Fractional HR Directors 

Cost-Effectiveness and Flexibility – scalable involvement based on fluctuating HR needs, meaning you only pay for the required time based on your tailored specifications. 

 

HR Team Development – providing learning opportunities for existing HR teams and aiding their professional development. 

 

Expertise and Experience – bringing fresh perspectives and innovative solutions from working with diverse clients across different industries. 

 

Focus on Strategic Priorities – freeing internal resources to focus on core business activities and strategic priorities. 

 

Compliance and Risk Management – keeping abreast of evolving HR regulations and compliance requirements to avoid legal and financial consequences. 

 

Access to Specialised Skills – expertise in specific areas of HR, such as talent acquisition or employee relations, providing added value. 

 

Objectivity and Impartiality – offering an unbiased perspective on HR issues and conflicts within your organisation. 

Bringing HR to the forefront of your business strategy will ensure you build people practices aligned with your growth plans in the long term. While a full-time HRD is not always an option, hiring a fractional HR Director presents a cost-effective, flexible, and scalable solution for businesses seeking to leverage HR expertise without a full-time commitment.  

To learn more about how Corvus People can support your business with its HR requirements;

Visit: HR Consultancy services

Email: [email protected]

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Cracking the Code: The Winning Formula for Sales Teams

A successful sales team of men and women standing with professional attire.

The Key Traits of Successful Salespeople 

When it comes to sales, success isn’t just about hitting targets; it’s about having the traits that drive results and foster growth. But what exactly distinguishes a successful salesperson from the rest?  We have recently conducted a LinkedIn survey to find out, and the results are in. 

Survey Results: 

Effective Communication (44%): 

Undoubtedly, the crown jewel of successful salespeople is effective communication. The ability to articulate ideas, actively listen, and tailor messages to resonate with clients is a game-changer. In a profession where building relationships is paramount, my poll found that 44% of respondents believe that mastering the art of communication is the top trait for success. 

In the territory of sales, communication is more than their ability to talk – it’s the art of persuasion, negotiation, and the ability to build genuine connections with their clients. Successful salespeople can convey their ideas with clarity, expression, and persuasiveness.  

It is also important to remember that effective communication extends beyond verbal interactions; it includes active listening, empathy, and understanding. By truly tuning in to the needs and concerns of clients, sales professionals can tailor their approach, address objections, and ultimately, close deals more effectively. In essence, communication isn’t just a tool, it’s the cornerstone of building trust, growing new and existing relationships, and driving sustainable sales success. 

 

Resilience (39%): 

Sales is not for the faint-hearted, so it is no surprise that resilience emerged as the most crucial trait for 39% of the participants. Resilient individuals have the fortitude to persevere in the face of adversity, bouncing back stronger from setbacks and maintaining a positive attitude amidst obstacles. 

In sales, where rejection is commonplace, resilience is the bedrock upon which success is built. By building resilience, sales professionals can navigate challenges with confidence, resilience, and determination, ultimately propelling themselves towards greater heights of success. 

 

Adaptability (11%): 

While adaptability ranked third, it remains a significant factor in a salesperson’s success, as highlighted by 11% of respondents. In today’s landscape, everything evolves quickly, meaning that adaptability is no longer a luxury. Successful salespeople possess the agility to pivot strategies, embrace new technologies, and tailor their approach to meet the changing needs of clients and market dynamics. 

Adaptability isn’t just about reacting to change; it’s about proactively anticipating shifts in the market, embracing innovation, and staying one step ahead of the competition.  

So, what do these insights mean for sales professionals and organisations alike? 

Firstly, investing in communication skills development should be a top priority. Whether through training programs, workshops, or mentorship initiatives, honing communication expertise can unlock untapped potential and drive bottom-line results. 

Secondly, cultivating resilience should be ingrained in the sales culture. Encouraging a growth mindset, providing support systems, and celebrating resilience in action can empower sales teams to navigate challenges with confidence and determination. 

Lastly, fostering adaptability is essential for staying ahead of the curve. Embracing innovation, encouraging experimentation, and promoting a culture of continuous learning can position sales teams for success in an ever-evolving marketplace. 

The findings of this survey paint a compelling picture of the traits that define success in sales. While effective communication reigns supreme, resilience and adaptability play equally crucial roles in driving sales performance. By prioritising these key traits and investing in their development, sales professionals can unlock their full potential, drive sustainable success, and propel themselves towards unparalleled heights of achievement in the dynamic world of sales. 

If you would like to learn about how Corvus People can help your team employ the right people please contact us via:

E: [email protected]

P: +44 (0) 28 9091 8529

Contact Form: Here


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Attracting Top Marketing Talent in Northern Ireland

how to attract top talent in belfast - corvus people.

In the ever-changing world of marketing, it’s not just about spotting skilled people, but about nurturing a culture of innovation and growth. In Northern Ireland, where cities like Belfast blend history with ambition, finding exceptional marketing professionals is a journey worth taking. So, how can Northern Ireland businesses shine brightly enough to draw in the sharpest marketing talents?

 

Embrace Local Diversity:

Northern Ireland’s unique cultural tapestry provides a vibrant canvas for marketing ventures. Whether it’s celebrating local festivals or tapping into the arts scene, incorporating local culture in campaigns can deeply resonate with consumers and potential marketing hires. Highlighting the region’s uniqueness creates a sense of belonging and purpose, making your organization an appealing destination.

 

Cultivate Collaboration:

Marketing thrives on teamwork and creativity. Creating an environment where ideas flow freely and innovation is encouraged can attract top talent. Northern Ireland’s close-knit communities and collaborative spirit offer an ideal setting for cultivating such an atmosphere. Encourage cross-departmental collaboration and provide platforms for sharing ideas. By nurturing a team-oriented culture, you not only attract top marketing candidates but also keep them for the long run.

 

Invest in Growth:

Top marketing professionals are always motivated for growth opportunities. Invest in continuous learning programs to attract ambitious candidates looking to expand their skill sets. Partner with local universities and industry groups to offer workshops and certification programs. By showing a commitment to their professional development, you not only attract top talent but also promote a culture of excellence.

Highlight Career Growth:

Candidates seek more than just a job—they want a career path that aligns with their goals. Showcase career progression opportunities within your organisation, whether through promotions, lateral moves, or specialised roles. Develop clear pathways for advancement and offer mentorship programs. By demonstrating a clear growth trajectory, you position your organization as an attractive destination.

 

Promote Work-Life Balance:

Balancing work and life is crucial for employee satisfaction and productivity. Northern Ireland’s scenic beauty offers opportunities for relaxation. Embrace flexible work arrangements, wellness initiatives, and encourage time off. Prioritizing work-life balance not only attracts top talent but also supports a culture of well-being.

 

Attracting top marketing talent in Northern Ireland is about creating a compelling story that resonates personally and professionally. By embracing local culture, encouraging collaboration, investing in growth, highlighting career opportunities, and promoting work-life balance, businesses can illuminate the path to success and attract top marketing minds. With the Northern Star as our guide, the journey to building a stellar marketing team begins.


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Why you need HR in the Boardroom and how a fractional HR Director could help

 

Forward-thinking companies understand the value of having HR at the top table, acknowledging the pivotal benefits they bring. However, some may struggle to justify a permanent appointment to exploit these advantages.

Benefits of having HR in the board room

Strategic Alignment – aligning HR strategies with overall business objectives ensures that practices like recruitment, training, and performance management support the company’s strategic goals.

Talent Management – advising on attracting, developing, and retaining top talent helps them identify skill gaps, design training frameworks, and implement strategies for team growth.

Employee Engagement and Productivity – cultivating a positive work culture and enhancing employee engagement helps boost morale, productivity, and overall job satisfaction.

Risk Management and Compliance – with expertise in employment laws and regulations, HR professionals ensure compliance and minimise legal risks.

Change Management – Efficient introduction of organisational change, whether due to restructuring or operational advancements, is facilitated by HR expertise.

Employee Well-being and Diversity & Inclusion – advocacy for employee well-being initiatives and promotion of D&I fosters a more inclusive and attractive workplace.

While these benefits are significant, what can businesses without an HR Director or Head of HR do to harness these advantages?

Increasingly, companies are turning to fractional HR Directors to leverage strategic HR leadership without the commitment to a full-time resource.

Benefits of Fractional HR Directors

Cost-effectiveness and Flexibility – scalable involvement based on fluctuating HR needs, meaning you only pay for the required time based on your tailored specifications.

HR Team Development – providing learning opportunities for existing HR teams and aiding their professional development.

Expertise and Experience – bringing fresh perspectives and innovative solutions from working with diverse clients across different industries.

Focus on Strategic Priorities – freeing internal resources to focus on core business activities and strategic priorities.

Compliance and Risk Management – keeping abreast of evolving HR regulations and compliance requirements to avoid legal and financial consequences.

Access to Specialised Skills – expertise in specific areas of HR, such as talent acquisition or employee relations, providing added value.

Objectivity and Impartiality – offering an unbiased perspective on HR issues and conflicts within your organisation.

Bringing HR to the forefront of your business strategy will ensure you build people practices aligned with your growth plans in the long term. While a full-time HRD is not always an option, hiring a fractional HR Director presents a cost-effective, flexible, and scalable solution for businesses seeking to leverage HR expertise without a full-time commitment.

To learn more about how Corvus People can support your business with its HR requirements, check out our HR Consultancy services or contact us at [email protected].

Written by Ian Weatherup.


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