Privacy Policy

From 25th May 2018, the way businesses collect and use data changed and you have far more control over how and when your personal information is used. This means the way recruitment businesses operate, the way candidates search for new roles and clients interact with recruiters has changed massively. You can review the full details here at the ICO website https://ico.org.uk. Our privacy policy allows you to have greater control over your own data.

Corvus Privacy Policy

At Corvus, we’re committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

Every effort has been made to make this policy clear and concise. If anything is unclear, please contact the Data Protection Officer (DPO) whose details are outlined below.

Data Protection Officer

Name: Lesley Armstrong

Email: [email protected]

The Company acts as the Data Controller and the Data Processors are Firefish Software CRM and Corvus Assured CRM. The Client refers to businesses we recruit for and the Candidate refers to candidates on our CRM.

How do we collect information from you?

We obtain information about you when you use our website, apply for a job, make enquiries about our services, register to receive our newsletters and from third party websites such as Job Board CV libraries. We collect Client personal data either directly from you when you contact us proactively, where we contact you, either by phone or email, or through our consultants’ business development activities more generally or from third parties (e.g. our Candidates) and other limited sources (e.g. online and offline media). We may use information held about you to provide you with news about jobs, updates, things we think you might be interested in, or any changes to our business. We also in certain processes require you to make videos and provide images, these will be used for no other purpose than that explicitly related to you. We respect you and your data, so we won’t do evil things like selling your email address to marketers. If you want us to stop contacting you, then please email us and we’ll stop.

We collect anonymous statistical information about our users’ systems and browsing habits using systems like Google Analytics.

We use cookies. Cookies allow us to distinguish you from other users which makes your experience on our site better. For example, they allow you to log in to areas which require passwords. We also use ‘analytical cookies’ which let us recognise and monitor how people move around the site. This helps us improve our website. You can of course choose not to allow cookies in your browser.

On what basis do we process your data?

We process data under Legitimate Interest and in some area’s contractual necessity or legal obligation. We only process and use your data in the manner required to successfully assist you in your next career move or in hiring your next member of staff. We will collect information, as outlined below, without which we would be unable to work on your behalf in recruiting activity. We firmly believe that our legitimate interests in processing your data is in line with your own legitimate interests in your search for a new job or a new team member.

What type of information is collected from you?

The personal information we collect might include your name, business name, address, email address, telephone numbers and CV. We may also collect ID which will be stored on our database at encrypted level and bank details or other financial information for payroll purposes which again will be only visible to the DPO to protect your privacy. Under Northern Irish law, we will also collect monitoring information which will only be visible to the DPO. We do not request (nor encourage you) to submit sensitive to us, (i.e. data relating to racial or ethnic origin, political or religious opinions, membership of a trade union, physical or mental health or condition or sexual life, the commission of any offence or related documentation). If, however, you choose to do so then you consent to our processing this data in the manner set out in this Privacy Policy.

How is your information used?

We may use your information to:

Ascertain suitability for roles we are recruiting
To carry out obligations arising from any roles we’re recruiting for such as forwarding your CV or personal details where necessary to our clients
Corvus Assured® your information will be uploaded to platform to build a personalised profile for clients to review
Contact you by phone, email or text for updates on your current employment and to ensure our records are accurate
Ask for your views or comments on the services we provide
Notify you of changes to our services
Send you communications which you have requested and that may be of interest such as latest vacancies or news
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We’ll hold your personal information on our systems for as long as is necessary for the relevant activity, or for a period of 24 months.

How is your data stored?

Your data is centrally stored using a Processor. The Processor uses a highly secure, encrypted connection to a cloud-based service to access this data. Information we collect such as bank details, fair employment, ID etc are only visible to the DPO.

Information will only be held outside of the Controller in the following circumstances:

Upon the point of an application being made to the Client, the Client becomes responsible for legal processing. The Company will record this information and can be made available to the Candidate upon request.
When the Candidate becomes employed by the Company to provide contractor services, payroll will be held on a third-party payroll management system.

Who has access to your information?

We will not sell or rent your information to third parties
We will not share your information with third parties for marketing purposes
We may transfer your personal information to a third party (our clients) as part of a successful offer of employment to enable them to arrange the necessary contracts to be drawn up. However, we’ll take these steps with the aim of ensuring that your private rights continue to be protected.
Corvus staff
You can update your own data using the candidate portal on our website
When using the Corvus Assured® process, the specific client who you’re in a recruitment process for will have access to your information. All information uploaded will be approved by you (candidate) before the client can see this information.

What are your rights?

This applies to anyone who has personal identifiable data held by Corvus.

You can request where your data is held and how it is being processed by submitting a Subject Access Request to the DPO
You can request for your information to be forgotten and erased from our records
You can request for a copy of information being held and for any of it to be updated with correct information you supply
At any stage you can request to change the level of permission you have given us i.e. if you had initially subscribed to all forms of marketing but would now only like to be contacted regarding employment opportunities
As standard, any request to the above rights should be fulfilled within 30 days of request.

How is data erased?

A monthly audit takes place and when data has fallen outside of our privacy policy it will be erased. Data will also be erased within 30 days when requested by the Candidate or other applicable source.

When this happens a 5-stage process takes place, outlined below:

The data is archived from the Processor’s records meaning it cannot be used. Within 30 days all archived data will fully deleted or anonymised where we have a statutory requirement to retain it.
Hard copies should not exist but where this has happened the hard copies will be shredded
An internal check of all email accounts will identify any mail logs that need to be deleted A hard drive check will identify any local machines that need to have the data deleted
Confirmation of this will be sent to the source of the request upon completion if applicable

In conjunction with each individual, Corvus Assured® will co-operate to securely store and/or delete employer and candidate data held in conjunction with our IT policies, including our GDPR policy. We can manually delete candidate personal data at any time.

Links to other websites

Our website may contain links to other websites. This privacy policy only applies to our website, so we encourage you to read privacy policies on the other websites you visit. We cannot be held responsible for the privacy policies and practices of other sites even if you access them using links from our website.

What we will do if data is breached?

If a breach of data happens this will be promptly communicated to affected parties within 48 hours by email and for any serious breach that could lead to significant impact on the individual a phone call will be made within 24 hours of the Company being made aware of any breach.

Diversity & inclusion

Corvus is an equal opportunities employer and a company committed to diversity. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion or age. As part of our commitment to equal opportunities we may from time to time use information provided by you for the purposes of equality monitoring and submission to statutory bodies as required under FEAT (NI) Order 1998 and other legislation. All such information will be used on an anonymised basis.

Any queries?

If you have any questions about this Privacy and Cookie Policy, the practices of this site, or your dealings with this Site, please contact us at the below address:

Scottish Provident Building,

7 Donegall Square West,

Belfast,

BT1 6JH.

Tel: +44 (0) 28 9091 8529

Email: [email protected]

Testimonials

Over the last three years, the company has steadily grown. Our priority was to develop team and individual skills to enable a flexible and agile team. JMG had been working on a project to capture the current and future skills, and due to the project's complexity, we recognised that we needed external experience and support.

JMG has had a long-standing relationship with Corvus People from a recruitment perspective. We value their ethics and approach to these activities and decided to explore the HR for Growth side of the business. I met with Chris, and he really took the time to understand what we needed and put forward solutions that allowed JMG to determine which direction was right for us.

Chris asks challenging questions and facilitates open discussions, enabling our team to reflect and be open to new ideas - bringing positive changes to the business and allowing our team members to have more structured development plans.

We look forward to continuing to strengthen our relationship with Corvus People and the quality service they deliver.

Debbie O’Brien - JMG Systems

We identified a complex role within the business that required a demanding skill set. Finding the right person for this role presented us with a challenge - we had specific criteria that could be tricky to meet.

We had a relationship with Corvus People in the past and were keen to explore their more recent Corvus Assured offering, which is unique in the market and provides a different approach than traditional Executive Search services.

The role was difficult to fill, but our Consultant, did a fantastic job and was very responsive to our requests. The attention and customer service were great, and after some searching, they identified the right candidate who relocated internationally for the role. I would recommend this service to anyone who has hard-to-meet criteria or is looking for a different, more in-depth recruitment process.

Maria Deaconviney - MDC Precision

In the current climate it is difficult to recruit quality candidates. Corvus have so far delivered us with two excellent senior members of staff who have elevated the business to another level, and we have third member starting shortly arranged through Corvus.

When Michael initially made contact with me it was evident that Corvus recruited people differently to most other companies. They attempt to place people who they recognise exactly suit the role, where others would be guilty of just throwing CV’s at you. I have only every received quality candidates through Corvus.

The quality of the services has help me to grow my business, and Michael, Ian and Helen have been very supportive and friendly throughout the process.

Construction Measure

We have been facing ongoing challenges within the recruitment process, which has been the case for the past 18 months. Unfortunately, this has not been specific to one type of role or region. Attracting well-matched candidates and avoiding 'time-wasters' has been difficult. It has meant that, on a few occasions, we have had to restart the process from the beginning, taking a lot of resources from our team.

I had an existing relationship with Helen from my previous company, and when she reached out I had no hesitation in trusting her with the vacancy. The candidate who was placed is a great fit for the business and is coming with the right amount of relevant experience that we were looking for. Helen listened to what we wanted and found us the perfect fit! I would have no hesitation in choosing Corvus People for our next vacancy.

Laura Cassells – Acheson & Glover

My client required a Sales Executive but after posting the role through their own channels, they became overwhelmed by applications that didn’t fit the brief. We identified the need for a more personalised service with a well-filtered candidate list that best suited our requirements.

I knew Michael through business networking and liked how he and his team do business - they offer a personalised, professional, and high-quality service. Some other agencies send over several CVs without necessarily matching them with the job specification or client requirements, which is not the case with Corvus People. My client has benefitted from reduced time on recruitment, and I can recommend an efficient recruitment solution to my clients. I would recommend this service to anyone who wants to take the hassle out of recruitment.

Kerry Spence Consulting

Our business is continuing to grow, and we needed help attracting the best surveyors and project managers to join our team. We have an amazing staff retention rate and want to ensure we were hiring people who would love working with us. We needed assistance with shortlisting and used Corvus People’s behavioural bench-marking tool to help us target more relevant candidates - it helped us understand which potential team members were the best fit for us from a cultural perspective.

Corvus understood that we weren't just trying to put bums on seats and wanted to hire employees who would grow alongside us. We talked a lot with Corvus about our company’s ethos and felt they were able to convey this to potential hires effectively. We love that Corvus took the time to get to know us and our business.

We have successfully placed several employees with the help of Corvus People, and we continue to work with them.

They are enthusiastic, proactive, and caring, and it is a pleasure to partner with their team.

Claire Mullan – ESC Construction Consultants

Corvus People were recommended to me by a trusted friend and business advisor to recruit for a high-level role within the business. The recruitment of this role needed to be carefully administered and Corvus People were the team to ensure that. From the offset, everything was friendly, professional, and programmed. The level of service from the beginning right through to aftercare has been exceptional.

As a face-paced, proactive, but also very reactive business, the level of support and service that Corvus People offer is second to none. They were exactly what we needed to progress with the hire while we could focus on the day-to-day and give our input when required.

Corvus People will be looking after all our recruitment needs moving forward, and we look forward to working with them again.

Conor Cole - Cole Groundworks Contracts

Having worked with Michael and Michelle from Corvus I found them extremely professional, They worked very closely with us to not only understand more about the role we were looking to fill but also the nature of our business and people. I can highly recommend the whole Corvus experience.

Woodland NI

I have used Michael’s services for business recruitment and personal career change. Michael is highly professional, intuitive and knowledgeable across several business sectors to assist with finding the right candidates for the right roles. Highly recommended!

Babcock International

Working with Michelle Kearns at Corvus has been a pleasure, there was regular contact, honest and transparent conversations about what I was looking for and what the company was able to offer. If I requested more information about any particular points Michelle provided robust and concise feedback with all the detail needed and would often check-in to see if there was any further support I required. I was in the process of moving country and Michelle also understood the pressures this involved and would give me time to think about any offers made and also helped accommodate support within that offer for the relocation.

Michelle was very professional in how she handled my case and would highly recommend her to anyone looking to make the next move in their career. She has demonstrated a high standard of work and negotiation to get me the package that best suited my circumstances and I am very grateful for all her hard work.

Candidate

Excellent to deal with and very helpful. Kept constantly in contact to keep me up to date with how things were going and was very helpful both prior to and after getting my offer!

Quantity Surveyor