Manager – Order Management

Regional Order Management Leader (Americas & GCN Team)

Location: Belfast (Hybrid / On-Site)

Shift: 2pm – 10pm UK Time

Looking for your next leadership opportunity in operations? I’m hiring for a Regional Order Management Manager to lead a dynamic team supporting the Americas and GCN regions.

This is a high-impact role, ideal for someone with strong people leadership skills, operational depth, and a passion for driving continuous improvement across a global function.

What You’ll Be Doing:

• Provide strategic and tactical leadership to a regional order management team.
• Oversee end-to-end order processing and a wide range of transactional activities.
• Develop and implement operational strategies and tools to improve efficiency and scalability.
• Lead team development, performance management, and succession planning—including graduate development.
• Collaborate with commercial, accounts, and project teams to ensure policy adherence and customer satisfaction.
• Build strong internal and external stakeholder relationships across global regions.
• Act as a change agent—leading initiatives that align with global priorities while tailoring them to regional needs.

What We’re Looking For:

• Proven leadership in a global order management or operations environment.
• Strong communication, relationship-building, and decision-making skills.
• 8–10 years’ experience, ideally within telecom or a similar fast-paced industry.
• Ability to manage later shift hours (2pm–10pm UK time).
• Experience coaching high-performing teams and inspiring a culture of excellence.
• Proficiency in MS Office tools and data-driven reporting.
• Bachelor’s degree in Business or related discipline.

If you’re passionate about operational excellence, developing talent, and shaping global processes while staying close to regional needs—let’s connect.

Drop me a message or apply directly if you’d like to hear more!