Customer Service Executive – 1590591

Location Craigavon, GBR
Discipline Construction
Job Type Full Time
Published 07-09-2023
Expiry date 02-10-2023

Customer Service and Telesales Executive


An opportunity for a Customer Service and Telesales Executive has become available with our Lurgan based client. Full training will be given to the successful candidate.


Our client have been a leading drinks supplier to trade on the Island of Ireland for almost 40 years.  And are experts in their field. This opportunity will allow you to gain a deep understanding of a strong and growing business, and to drive company performance through your own initiative and ideas.


Some duties include:


·                 Process customer orders from both inbound and outbound calls.

·                 Your customer list is already established so hard sell or cold calling is not required.

·                 Manage Customer queries with the support of other departments.

·                 Build strong relationships with your customers, through professionalism and trust.

·                 Increase customer awareness across and full product offering, while understanding the customers’ business to best match their needs.

·                 Maximise sales by continually expanding orders, up-selling and cross-selling products on both incoming and outgoing calls.

·                 Develop and maintain full product knowledge of all products. (Full Training provided)

·                 Liaise with and support field-based Sales Representatives to ensure that customers’ orders are processed accurately and timely.


Essential Qualities / Skills


•                 A proven sales track record and experience in developing customer accounts.

•                 Experience in building strong customer relationships.

•                 Motivated and driven to achieve sales targets.

•                 Excellent and accurate literacy and numeracy skills.

•                 The ability to work in a busy environment.

•                 Outstanding organisation skills and ability to prioritise work.

•                 A keen interest in delivering superb customer service.

•                 A proactive approach to problem solving and issue resolution.


Competitive salary

Sign up to our mailing list

Let’s stay in touch

Keep up to date with the latest insights from Corvus with our newsletter. We'll never spam you and will only send you the good stuff. We'll never share your email address.